How do I find the right size for my dog?We understand every pup is unique. Our products come with size guides to help you pick the best fit. If your dog’s sizing falls between, we suggest going up a size to ensure comfort and movement.
What regions do you ship to?We ship across Canada, including most provinces and territories. Shipping times vary by location, so please check with us if you have questions about your area.
Are your jackets waterproof?Yes, our outerwear and rainwear items feature water-resistant shells to keep dogs dry and comfortable during wet weather conditions.
What is your return and exchange policy?You can return or exchange items within 30 days of delivery as long as the products are new, clean, and with all tags and packaging intact. Return shipping costs are the responsibility of the customer.
Do you offer products in sizes for large or giant dogs?Definitely! We offer various sizes going up to size 36 to accommodate larger breeds with coats, raincoats, boots, and harnesses.
Can I exchange my order if my pet’s size isn’t right?Yes, we provide free exchanges within 30 days of delivery for eligible products in excellent condition.
Are Canada Pooch products free of animal materials?Yes, all our products are made without animal by-products. We use high-quality faux-fur, faux-down, and never any wool to ensure comfort for your pet and kindness to animals.
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Store contact details
The dynamic contact details for poochcanada Store are 93 Bridleridge View SW, Calgary, AB, T2Y 0E4, Canada, [email protected] and +1 8254318093. Use them when requesting an explanation about this page. Avoid sending confidential information that is not necessary for the store to review your question.
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